FAQ

GENERAL FAQ

HYROX is a global fitness competition for everybody. Whether you’re a seasoned athlete or just love a challenge, HYROX is a great way to put your training to the test. 

It is recommended that you have a fitness background or regularly participate in fitness activities, and you must be 16 or over.

The race format includes 8 x 1km runs, each followed by 1 functional workout station. There are multiple divisions, allowing you to find one that suits you best!

Divisions:

  • Open (Men/Women): The standard HYROX race – challenging but accessible for most fitness levels.
  • Pro (Men/Women): For experienced athletes – the same format with heavier weights.
  • Doubles (Men/Women/Mixed): Team up with a partner – you run together and split the exercises.
  • Pro Doubles (Men/Women): Same as doubles, but with heavier weights. 
  • Relay (Men/Women/Mixed): Form a team of 4 – each person completes 2 x 1km runs and 2 workout stations.
  • Adaptive (Men/Women): An inclusive division for athletes with a range of impairments.

No matter your fitness level or preference, there’s a way for you to get involved and experience the unique challenge of HYROX.

To find your next HYROX race, click here.

The age groups are broken down as shown below:

Single Division (determined by the athlete’s age on the day of the event)

  • Under 24 (16 – 24) 
  • 25 – 29 
  • 30 – 34 
  • 35 – 39 
  • 40 – 44 
  • 45 – 49 
  • 50 – 54 
  • 55 – 59 
  • 60 – 64*
  • 65 – 69*
  • 70 – 74* 
  • 75 – 79* 
  • 80 – 84* 
  • 85 – 89* 

Double Division (determined by the average age of both doubles participants on the day of the event, e.g Athlete 1: 50, Athlete 2: 49 = 45-49 AG)

  • Under 24 (16 – 24) 
  • 25 – 29 
  • 30 – 34 
  • 35 – 39 
  • 40 – 44 
  • 45 – 49 
  • 50 – 54 
  • 55 – 59 
  • 60 – 64*
  • 65 – 69*
  • 70 – 74* 
  • 75 – 79* 
  • 80 – 84* 
  • 85 – 89* 

*Please be aware that we do not have these age groups for the pro divisions.

Relay Division (determined by the average age of all team participants on the day of the event)

Under 40 
40+

To learn more about the HYROX World Championships, click here.

At the World Championships, all competitors will compete in the HYROX Race with pro weights. This applies to all athletes who have qualified in the open and doubles categories, with the exception of the mixed doubles, who will compete with the men’s open weights and all athletes in the 60+ age groups will compete with open weights.

Please click here to learn more about our Elite15 Series.

HYROX is accessible to everyone. Send an email to the local customer service team to find out more.

You can buy HYROX Merch from our online store or in HYROXWORLD on your race day!

For any questions regarding an order purchased online/in-store, please reach out to our merchandise team via the help centre.

You can always contact the customer support teams in the respective regions, to find the contact information, click here.

If you have any questions about your booking, please provide as much information as possible, including:

  • Event/Division
  • Full Name (as shown on the ticket)
  • Ticket ID (found on your PDF ticket)
  • Email used to purchase the ticket
MY TRAINING

HYROX is designed to give your training a purpose. It is recommended to train in a HYROX Training Club with certified trainers. 

Click here to find your nearest HYROX Training Club.
Click here to find out more about HYROX preparation. 

HYROX includes 8 x 1km runs, alternating with 8 different functional workouts. The individual stations are: 

  1. SkiErg
  2. Sled Push
  3. Sled Pull
  4. Burpee Broad Jumps
  5. Rowing
  6. Farmers Carry
  7. Sandbag Lunges
  8. Wall Balls

The Official HYROX Rulebook contains all the information regarding the different stations (weight, distance, etc). You can also find the technical briefings on the event page.

Depending on the venue, athletes will run a specific number of laps to complete the 1km. Make sure to refer to the relevant event page to find this information.

HYROX365 is a holistic training and education ecosystem, catering to affiliated partners and designed to accommodate all training providers with dynamic solutions. HYROX365 aims to make healthy performance training accessible for everybody.

Click here to learn more about HYROX365.

The HYROX Affiliation Program is a partnership built around the growing appetite of members, subscribers or clients to train with purpose and provide your business with the necessary tools and services to integrate HYROX. Get involved by becoming a HYROX Training Club, Performance Centre or Performance Coach. 

Click here to learn more about HYROX affiliation.

MY RACE DAY

When purchasing a HYROX ticket, you opt-in to receive event-related information, if there was a typo in your email address, or you mistakenly unsubscribed, please contact your Customer Support Team

You are free to unsubscribe from all HYROX emails at any time, but please note by doing so you will miss out on valuable race information sent via email. Key race information can also be found on the relevant event page during the week leading up to the event.

Before arriving on-site: 

  • Your individual start time will be available online approximately 3 days before the event. Please visit the event page and click “Start List” to locate your start time. 
  • Make sure you have downloaded your ticket QR code/barcode, which can be found via your HYROX account. 
  • If the event offers early registration, you’ll find the information on the event page. 
  • Technical briefings: 

– For single and double divisions, please watch the Technical Briefing Videos.

– For the relay division, there will be a mandatory on-site briefing. The time and location will be uploaded to the event page the week of the event. Only one person per team is required to attend, allowing us to keep the group small and communicate information efficiently. They should then share the information with the rest of the team. 

Race day: 

  • Have your ticket QR code/barcode ready for check-in.
  • Arrive 90 minutes before your start time to register, bag drop, and warm up.
  • Enter the start tunnel 10 minutes before your start time.

On-site registration is split into two areas: one for athletes and one for spectators. If you’d like to enter the venue before your check-in time (90 minutes before your race), go to the spectator desk with your ticket and ID. 

Athletes checking in will receive:

  1. Wristband.
  • Do not lose your wristband, it grants you access to the venue and allows the judges to assign you to the correct weights during your race.

      2. Ankle strap and timing chip.

  • Your timing chip must be worn on your ankle; racing without a timing chip will result in no time being recorded. 
  • There is a charge for lost timing chips, so please ensure it is returned after your race.

     3. Race number.

  • Your race number shows your start time and position in the wave.

Example: Race Number: 080030

  • Athlete starts at 08:00 AM
  • Athlete enters the start tunnel at 07:50 AM

No changes to your ticket, including start times and name changes, are possible on-site as per the T&C’s.

For athletes, we provide a bag drop and changing rooms at every event, but unfortunately, no showers are available. 

Bag Drop Rules:

  • Drop your bag off 45-60 minutes before your race, as there may be queues. 
  • Each athlete can bring one bag, no larger than a cabin-size bag.
  • Please ensure everything fits inside your bag; loose items will not be accepted.
  • Make sure your bag is securely closed and all liquids are tightly sealed. 
  • Keep any race essentials like your timing chip and energy gels with you, as you will not be able to keep going back to your bag once it has been dropped off. 
  • HYROX cannot accept responsibility for lost items.

Unfortunately, we’re unable to store bags for spectators due to space limitations, so please plan accordingly. 

All participants wear a timing chip on their ankle, which is given at athlete registration. The race course, as well as all workouts, is tracked with timing technology, so that precise timing is guaranteed for each individual athlete. 

Your overall time and race splits can be found via our results and rankings page, where you can compare your race to other athletes across the globe and identify areas of improvement for your next race. Filter by your race, first/last name and your division.

At each event, Head Judges share responsibility for the 8 workout stations and the running course, ensuring that the event runs smoothly and that competition standards are maintained. They are supported by judges who keep a close eye on the action at all times.

No, there is no time limit to complete your HYROX race. Athletes will enter the course at staggered times for each division, making it difficult to track their position within your wave. This means there’s no pressure – take it at your own pace and focus on your personal performance and experience.

You have the option to pull out of the race at any time. We have staff all along the course and at the different workout stations who will send medics to take care of you in case of an emergency.

No you cannot wear headphones while competing. Please refer to the Official HYROX Rulebook for more information on what you can and cannot have on you while you race.

As per our rulebook, you can only take water/energy gels with you if it is on your person from the start of the race. Athletes cannot accept any beverage or nutritional product from anyone (including spectators) except at the aid stations during their race.

During the race, water will be made available at least once before or after each pass through the Roxzone. A sports drink or other hydration product may also be available.

For each division, there will be a ceremony for 1st/2nd/3rd place on the podium within each age group; athletes who place will receive a podium flag. Please refer to the Ceremony Times listed on the event page for the official schedule.

MY TICKETS

To purchase tickets for a race, head to ‘Find My Race’, where you will find all of the upcoming races across the world. Once you have found the event of your choice, click ‘BUY TICKETS’ and select either ‘ATHLETE TICKETS’ or ‘SPECTATOR TICKETS’.

If your desired race has already sold out, make sure to add yourself to the notification list to be first to hear when additional tickets become available! 

To stay up to date with future event launches, it is highly recommended to follow your market’s social media page.

After completing your purchase, you’ll be redirected to a confirmation page and will receive an email summarising your order. On the confirmation page, you’ll be prompted to “Personalise Your Ticket”. If you’re not on the confirmation page, make sure to check your email and click on “Activate Tickets” to personalise your tickets.

Please note that all athlete tickets must be personalised at least two weeks before the event to be assigned a race start time and to download your QR code/barcode for check-in onsite. 

If you need help finding your tickets, please follow the HYROX account links on your region’s FAQ page, log in using the same email address associated with the ticket*, locate your ticket and personalise.

*If you don’t have a HYROX Account yet, please create one using the same email address associated with your ticket.

No, you do not need to create or log into a HYROX account to purchase tickets. However, by creating a HYROX account, all your tickets and order confirmations can be stored in one place. 

Important: As HYROX takes place in different countries, we work with separate booking systems. Therefore, you will have separate accounts for each country. Unfortunately, an account for all HYROX races is currently not possible.

Our Official Photography Partner, Sportograf, uses facial recognition to find your race photos. About 48 hours after your race, you can view all your pictures on sportograf.com. Just upload a selfie to see every photo captured of you during the event!

Did you pre-purchase your Sportograf package?

  • Go to sportograf.com/en and search for the respective HYROX event.
  • Enter the email address you used for race entry and click “Send Validation Link.”
  • Check your inbox for the email titled “Validation successful – Search for your images now” and click “Validate and Search.”
  • Upload a selfie.
  • Select “Buy Foto-Flat.”
  • Enter your Sportograf Ticket ID (below the barcode on your PDF ticket) at checkout to bring the total to £0.

Forgot to pre-purchase your photos?

Don’t panic, Sportograf captures everyone during the race. Simply upload a selfie after your race and purchase your photos directly from the website.

Important: To find your Sportograf redemption Ticket ID, you must first personalise your ticket. Simply log in to your HYROX account and complete personalisation. The code can be found under the barcode on your downloaded Sportograf PDF ticket.

Refunds are permitted if you have purchased the Flex Add-On for a regular ticket. Please note that different rules apply for Charity tickets. 

Standard Athlete Ticket

  • 100% refund up to 7 days before the race (7:59 am, LOCAL TIMEZONE)
  • 50% refund up to 1 day before the race (7:59 am, LOCAL TIMEZONE)

(includes Sportograf package*, excludes the Flex Add-On fee.)

*Sportograf package can only be refunded alongside the athlete ticket, it cannot be refunded separately.

Spectator Ticket

  • No refunds available.

If you’ve purchased a double or relay division ticket with the Flex Add-On, you’re entitled to one name change. 

To do this:

  1. Make sure the ticket is personalised with the original athlete’s name and details.
  2. Once personalisation is complete, the option to “Re-personalise” will appear in your HYROX Account.
  3. You can then update the ticket with the new athlete’s information.

No name changes are possible on a single division ticket, with or without the Flex Add-On. Please note that different rules apply for Charity tickets. 

With Flex Add-On:

  • One name change permitted for all divisions.
  • No refunds.

Without Flex Add-On:

  • No name changes.
  • No refunds.

In partnership with High Impact Athletes (HIA), we are giving athletes a chance to fundraise for global charities while competing. Tickets are available across all divisions (subject to availability) via the HYROX event page. For more information, visit the HIA website or contact HIA help@raceforimpact.com.

If you have questions about Macmillan charity tickets, how they work, how to claim them, or how proceeds are used, please check out Macmillan’s Athletes’ FAQ

No, unfortunately, race and division transfers are not available, including changing the day of competition for your booked event.

Yes, but you will be responsible for paying the fee for the Flex Add-On. If you would like to request a name change, you will need to contact Customer Service, as this is not automatically available from your account. If you want to return your ticket, please contact Customer Service, and they will reactivate your code (as long as it is still within the window it was originally issued).

Yes, the same rules apply. We highly recommend that gym owners purchasing multiple tickets purchase the Flex Add-On.

Please refer to your region’s FAQ page for the Flex Add-On pricing.

The Flex Add-On is only available during the purchase of your athlete ticket – it cannot be added post-purchase. The add-on will be available when purchasing athlete tickets, up to 4 weeks before the race. After this, only tickets without the Flex Add-On will be available until the race is sold out. 

MY SPECTATORS

Yes! Spectators can buy tickets via the event page (subject to availability). 

Important: Spectator tickets are subject to availability, and tickets will not be available to purchase onsite. To avoid disappointment, please purchase in advance.

Unfortunately, we are not able to provide a bag drop for spectators; bag drop is for athletes only.

You’re welcome to film and take photos from the spectator area at our events – just make sure to purchase a spectator ticket.

For the 25/26 season, your athlete wristbands will give you access to the venue only on the day of your race. If you wish to enter the venue on any other day, you’ll need to purchase a spectator ticket via the event page.

By making this change, we are creating more room for friends and family to support their athletes. This way, everyone gets the chance to celebrate those big moments together. 

As much as we would like to make it possible, animals are not permitted in any of our venues – except for service animals (restrictions vary per location). Please reach out to your customer service team for confirmation.

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